Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels in slicing frozen meat (without bones), as well as a variety of vegetables, fruits, and sausages. However, it is important to note that slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just one unit, reflecting our flexibility and customer commitment. Additionally, accessories can be conveniently purchased separately to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock items, expect delivery of 1-5 units within approximately 5 days. Larger or custom orders will have delivery timelines tailored to your precise order specifications and quantities.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available, providing an excellent opportunity for thorough quality inspections and effective market testing.
Q5. What are your payment terms?
We provide a diverse range of payment options to accommodate your preferences, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, and UnionPay.
Q6. What are your after-service terms?
We offer a comprehensive one-year remote warranty. In the event of any quality issues, we supply free replacement accessories, though consumable parts are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a broad selection of plug types including Australian, English, American, and European options, all customizable to perfectly match your requirements.
Q8. What material is the packaging box made of?
Our machines are securely packaged in robust boxes made from five layers of Mica and foam. Additionally, we offer bespoke cardboard box options at your request.
Q9. How does your factory do quality control?
Our factory is dedicated to rigorous quality control, with careful oversight maintained throughout every stage of the production process.
Each product is subjected to thorough and comprehensive 100% testing before it is carefully packaged and shipped.
Q10. What are your payment terms?
We require full payment upfront, ensuring a smooth process before production commences.