Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels in slicing frozen meat (bone-free) and is versatile enough for vegetables, fruits, sausages, and more. However, it is not designed for fresh meat slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
A single unit is all it takes to place an order, and yes, accessories can be acquired individually as per your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
In-stock products are ready for dispatch within approximately 5 days for orders of 1-5 units. For larger or customized orders, we will coordinate delivery timelines based on your specific order details and quantity requirements.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available and perfect for performing quality checks and insightful market testing to ensure our products meet your expectations.
Q5. What are your payment terms?
We cater to your convenience with diverse payment options such as T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. Should any quality concerns arise, we provide complimentary accessories, with the exception of consumables.
Q7. How many types of plugs are there to choose from?
Our assortment of plug options includes Australian, English, American, and European styles, all customizable to suit your specific requirements.
Q8. What material is the packaging box made of?
Our machines are securely housed in packaging crafted from 5 layers of Mica and foam. Customizable cardboard boxes are also available upon request to suit your preferences.
Q9. How does your factory do quality control?
Quality control is our priority, with meticulous oversight integrated into every stage of the production process.
Every product is subjected to thorough 100% testing to ensure peak performance before it is carefully packaged and dispatched.
Q10. What are your payment terms?
To facilitate smooth operations, full payment is required upfront prior to the commencement of production.