Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at cutting frozen meat (without bones), along with a variety of vegetables, fruits, and sausages. However, it is not suitable for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories can be conveniently ordered separately to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery takes approximately 5 days for 1-5 units. For larger or customized orders, delivery times will be determined based on your unique specifications and order quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing, ensuring they meet your expectations.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year. Should any quality issues arise, we offer free accessories, excluding consumable accessories which are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a range of plugs including Australian, English, American, and European types, with customization options tailored to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes to better suit your needs.
Q9. How does your factory do quality control?
Quality is our top priority, and we meticulously manage quality control throughout the entire production process.
Every product undergoes a thorough 100% comprehensive testing protocol before it is packaged and shipped to ensure it meets our high standards.
Q10. What are your payment terms?
We require 100% full payment before production commences to ensure a smooth transaction.