Q1. Which foods are suitable, and is it possible to cut fresh meat?
Our slicer series is adept at cutting through frozen meat (excluding bones), vegetables, fruits, and sausages, but cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can I purchase accessories separately?
The minimum order quantity is just 1 unit, and yes, our range of accessories is available for separate purchase.
Q3. Is there any stock available for immediate delivery, and how does it affect sample orders?
Stock products ranging from 1-5 units are ready for delivery in approximately 5 days. Larger quantities or customized orders will be scheduled based on your specifications.
Q4. Can I obtain samples for market testing purposes?
Absolutely. Sample orders are perfect for conducting quality inspections and market tests.
Q5. What are your payment terms?
We offer flexible payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We offer free accessories for quality issues, although consumable parts are not included.
Q7. How many types of plugs are available for selection?
Choose from Australian, English, American, European plugs, and more, all customized to your requirements.
Q8. What material is used for the packaging box?
Our standard machines are securely packed with five layers of Mica and foam, and we offer customizable cardboard boxes to suit your needs.
Q9. How does your factory ensure quality control?
We prioritize quality control at every production stage, ensuring excellence from start to finish.
Each product is subjected to 100% comprehensive testing before it is carefully packaged and shipped to you.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production.