Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not advisable to use it for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at 1 unit. Additionally, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery of 1-5 units takes approximately 5 days. For larger orders or customized products, delivery time is negotiable based on your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer various payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
We offer a remote warranty for one year. In case of quality issues, we provide free accessories. However, consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
We provide a range of plug options including Australian, English, American, European, and more, all customizable to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer customized cardboard boxes tailored to your specifications.
Q9. How does your factory do quality control?
We place utmost importance on quality control throughout the entire production process.
Every product undergoes exhaustive 100% testing before it is packaged and shipped.
Q10. What are your payment terms?
Full payment of 100% is required before production commences.