Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is ideal for cutting frozen meat (excluding bones), a variety of vegetables, fruits, sausages, and more. Fresh meat, however, is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, our range of accessories is also available for separate purchase to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect a swift delivery in about 5 days for 1-5 units. For larger orders or custom products, delivery details will be tailored to your specifications.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are perfect for conducting quality inspections and assessing market responses.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty with complimentary accessories for quality issues, excluding consumable accessories.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types including Australian, English, American, European, and more, tailored to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packaged with 5 layers of Mica and foam, with customizable cardboard boxes available upon request.
Q9. How does your factory do quality control?
We prioritize quality control from start to finish, ensuring that every step meets our rigorous standards.
Each product is subjected to 100% comprehensive testing, guaranteeing excellence before packaging and dispatch.
Q10. What are your payment terms?
We require 100% full payment prior to production, ensuring a seamless and efficient transaction process.