Q1. Which foods are suitable, and is fresh meat a viable option for cutting?
Our slicer series seamlessly handles frozen meat (excluding bones), along with vegetables, fruits, and sausages. Fresh meat cutting is not advised.
Q2. What is the minimum order quantity? Are accessories available for separate purchase?
The minimum order is 1 unit. Accessories are available for individual purchase.
Q3. Is stock available for immediate delivery or sample orders?
For stock products, 1-5 units are dispatched within approximately 5 days. Bulk or customized orders are arranged based on your specific requirements and order size.
Q4. Can I acquire samples for market testing?
Absolutely. Sample orders are ideal for quality checks and market evaluation.
Q5. What are your payment terms?
We offer a range of payment options: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty, offering free accessories for quality issues, excluding consumable items.
Q7. What types of plugs are available for selection?
Choose from Australian, English, American, European plugs, and more, customized to your specifications.
Q8. What material is used for the packaging box?
Our standard machines are secured with 5 layers of Mica and foam, with customizable cardboard boxes available.
Q9. How does your factory ensure quality control?
We prioritize quality control throughout the entire production process.
Every product undergoes exhaustive 100% testing prior to packaging and shipment.
Q10. What are your payment terms?
We require 100% full payment before commencing production.