Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series excels at slicing frozen meat (bones excluded), along with a variety of vegetables, fruits, and sausages. Cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order accessories separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery in approximately 5 days. For larger orders or custom products, delivery times are adjusted based on your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting thorough quality inspections and market testing.
Q5. What are your payment terms?
Our flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty with free accessories provided for any quality issues, though consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types including Australian, English, American, and European, all customizable to meet your requirements.
Q8. What material is the packaging box made of?
We use robust 5-layer Mica and foam to pack our standard machines, with options for custom cardboard boxes available to meet your needs.
Q9. How does your factory ensure quality control?
Quality control is paramount to us. We rigorously monitor quality from start to finish.
Every product undergoes exhaustive 100% comprehensive testing before packaging and shipping to ensure top-notch quality.
Q10. What are your payment terms?
Our policy requires 100% full payment before commencing production to ensure smooth transactions.