Q1. Which types of foods can be processed, and is it suitable for cutting fresh meat?
Our slicer series adeptly handles frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity stands at 1 unit, and our accessories are available for separate purchase.
Q3. Is there any stock available, and what is the delivery time for orders and sample requests?
Stock products ranging from 1-5 units will be delivered within approximately 5 days. Delivery for larger quantities or customized products will be negotiated based on your specific order requirements.
Q4. Is it possible to obtain samples for market evaluation?
Absolutely. Sample orders are available for quality inspection and comprehensive market testing.
Q5. What payment terms do you offer?
Our payment methods include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your terms for after-sales service?
We offer a remote warranty for one year, covering quality issues with free accessories provided, though consumable accessories are not included.
Q7. How many types of plugs are available for selection?
Choose from Australian, English, American, European plugs, and more, customized to your specifications.
Q8. What material is used for the packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam, with the option for customized cardboard boxes.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout the entire production process.
Each product is subject to 100% comprehensive testing before it is packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment prior to production.