Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery in approximately 5 days. For larger or customized orders, delivery times will be negotiated based on your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing.
Q5. What are your payment terms?
We offer diverse payment solutions: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty, with free accessories provided for quality issues. Please note, consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options including Australian, English, American, European, and more, all customizable to your needs.
Q8. What material is the packaging box made of?
Our standard machines are encased in 5 layers of Mica and foam for superior protection. Customizable cardboard boxes are also available.
Q9. How does your factory do quality control?
We prioritize quality control with meticulous attention from start to finish.
Every product undergoes 100% comprehensive testing before it is packaged and shipped, ensuring the utmost quality.