Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels at slicing frozen, bone-free meat, along with an array of vegetables, fruits, and sausages. Slicing fresh meat is not recommended to preserve quality and performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our adaptable ordering system accommodates a minimum order of just 1 unit, with the flexibility to purchase accessories separately, catering to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For items in stock, expect a prompt delivery time of approximately 5 days for 1-5 units. For larger orders or custom products, delivery arrangements will be tailored to your specifications and order size.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting comprehensive quality inspections and market evaluations, ensuring your complete satisfaction.
Q5. What are your payment terms?
We offer an extensive selection of payment methods for your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring a seamless transaction process.
Q6. What are your after-service terms?
Benefit from a comprehensive one-year remote warranty to ensure your satisfaction. We offer free replacement accessories for quality-related issues, although consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a wide selection of plug types, including Australian, English, American, European, and more, all customizable to meet your specific needs and preferences.
Q8. What material is the packaging box made of?
Our standard machines are safely encased in 5 layers of durable mica and foam, with the option to customize using cardboard boxes to suit your specific requirements.
Q9. How does your factory do quality control?
We implement rigorous quality control measures at every stage of production, ensuring excellence from start to finish.
Every product is subjected to stringent 100% comprehensive testing before being meticulously packaged and dispatched, guaranteeing the highest standards of quality.