Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series efficiently slices through frozen meat (bone-free), as well as a variety of vegetables, fruits, and sausages. Slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our flexible ordering system allows a minimum order of just 1 unit, with the convenience of purchasing accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock items, anticipate a swift delivery time of around 5 days for 1-5 units. Orders of larger quantities or custom products will be arranged in accordance with your specifications and order volume.
Q4. Can I take samples for market testing?
Certainly. Sample orders are ideal for conducting thorough quality inspections and market evaluations.
Q5. What are your payment terms?
We provide a variety of payment options for your convenience: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Benefit from a one-year remote warranty to ensure complete satisfaction. We offer free replacement accessories for quality issues, although consumable accessories are not included under warranty.
Q7. How many types of plugs are there to choose from?
Select from a diverse array of plug types, including Australian, English, American, European, and more, all customizable to suit your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of durable mica and foam, with the option to customize using cardboard boxes based on your needs.
Q9. How does your factory do quality control?
We uphold rigorous quality control measures throughout every stage of production, guaranteeing excellence from inception to completion.
Every product undergoes strict 100% comprehensive testing before being meticulously packaged and dispatched.