Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series expertly handles frozen meat (excluding bones), as well as vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order is as accommodating as 1 unit, and yes, you have the flexibility to order accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. Larger orders or custom products will be aligned with your specifications and order quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing to ensure satisfaction.
Q5. What are your payment terms?
Our payment terms are flexible: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. For any quality issues, we provide free accessories, though consumable accessories are excluded.
Q7. How many types of plugs are there to choose from?
Select from a variety of plugs: Australian, English, American, European, and more, all customizable to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We offer customized cardboard boxes to fit your preferences.
Q9. How does your factory do quality control?
We are committed to stringent quality control, ensuring excellence from the start to the finish of the production process.
Every product undergoes exhaustive 100% comprehensive testing before it is packaged and shipped to you.
Q10. What are your payment terms?
We require a 100% full payment upfront before production commences for seamless transactions.
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