Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels at slicing frozen meat (sans bones), in addition to efficiently handling vegetables, fruits, sausages, and more. However, it is not recommended for slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order requirement is only one unit, and yes, accessories can be purchased separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stocked items, delivery of 1-5 units can be expected within approximately 5 days. Larger orders or custom items have negotiable delivery timelines based on order specifics and quantities.
Q4. Can I take samples for market testing?
Absolutely, we offer sample orders which are perfect for performing quality inspections and market testing.
Q5. What are your payment terms?
We provide flexible payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, and UnionPay, among others.
Q6. What are your after-service terms?
Our after-service includes a one-year remote warranty. In the event of quality issues, we offer free accessories, though consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
We provide a diverse range of plug options to cater to your needs, including Australian, English, American, and European plugs, all customizable to your specifications.
Q8. What material is the packaging box made of?
Our machines are generally packaged in robust 5-layer Mica and foam, with the option for custom cardboard boxes available upon request.
Q9. How does your factory do quality control?
Quality control is paramount to us, and we maintain rigorous oversight throughout the entire production process.
Each product is subjected to comprehensive 100% testing before being carefully packaged and dispatched.
Q10. What are your payment terms?
We require full payment upfront prior to the commencement of production.