Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly cuts through frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, it's not advisable for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit, and you have the flexibility to order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products ranging from 1-5 units are ready within approximately 5 days. For multiple units or customized orders, delivery time is negotiable, tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for thorough quality inspection and insightful market testing.
Q5. What are your payment terms?
We offer flexible payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our remote one-year warranty. We provide free accessories for quality issues, although consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options: Australian, English, American, and European. Customizations are available to suit your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with a sturdy 5-layer combination of Mica and foam. Custom cardboard boxes are also available upon request.
Q9. How does your factory do quality control?
We prioritize meticulous quality control from inception to completion.
Every product undergoes rigorous 100% comprehensive testing before being packaged and shipped to ensure excellence.