Q1. Which foods are suitable, and can fresh meat be cut by your machine?
Our versatile slicer series is adept at cutting frozen meat (excluding bones), as well as vegetables, fruits, sausages, but it is not recommended for fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available, and what is the delivery time for orders and sample orders?
For stock products, 1-5 units will take approximately 5 days. For multiple units or customized products, delivery time will be negotiated based on your specific order requirements and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing, ensuring you make informed decisions.
Q5. What are your payment terms?
We offer a range of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. In case of quality issues, we offer free accessories, though consumable accessories are not covered.
Q7. How many types of plugs are available for selection?
Choose from a variety of plugs including Australian, English, American, European, and more, all customizable to your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are protected with 5 layers of Mica and foam, and we offer customizable cardboard boxes tailored to your preferences.
Q9. How does your factory ensure quality control?
Quality control is our top priority, meticulously managed from start to finish.
Each product undergoes rigorous 100% comprehensive testing before packaging and shipping to ensure excellence.
Q10. What are your payment terms?
We require 100% full payment before production to ensure seamless transaction processing.