Q1. Which foods are suitable, and can fresh meat be cut using your machine?
Our slicer series is adept at cutting frozen meat (excluding bones), as well as vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit, and our wide range of accessories are available for separate purchase.
Q3. Is there any stock available, and what are the delivery times for orders and sample orders?
For stocked products, 1-5 units are delivered in approximately 5 days. Larger or custom orders are tailored to your specifications and negotiated accordingly.
Q4. Can I obtain samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing initiatives.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. For quality issues, we supply free accessories, though consumables are excluded from warranty coverage.
Q7. How many types of plugs are available to choose from?
Choose from a variety of plug types including Australian, English, American, and European, with customization options to suit your needs.
Q8. What material is the packaging box made of?
Our standard machines are encased in 5 layers of durable Mica and foam, with customizable cardboard box options available.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout the entire production process, from start to finish.
Every product is subjected to 100% comprehensive testing before it is packaged and shipped to you.
Q10. What are your payment terms?
We require 100% full payment prior to the commencement of production.