Q1. Which foods are suitable, and can fresh meat be cut with this machine?
Our versatile slicer series excels in cutting frozen meat (bones excluded), alongside vegetables, fruits, and sausages. Fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is 1 unit, with the flexibility to order accessories separately for your convenience.
Q3. Is there stock available, and what is the delivery time for orders and sample orders?
For 1-5 units, expect delivery within approximately 5 days. Larger orders or customized products will be scheduled according to your specifications.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and market testing, ensuring our product meets your expectations.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty and free accessories for quality issues, though consumable accessories are not covered.
Q7. How many types of plugs are available to choose from?
Choose from a range of plug types including Australian, English, American, and European, with customization available to suit your needs.
Q8. What material is the packaging box made of?
Our machines are typically packed with 5-layer Mica and foam, and we offer custom cardboard boxes to meet your specific requirements.
Q9. How does your factory ensure quality control?
We prioritize meticulous quality control at every stage of production to ensure excellence.
Each product undergoes comprehensive 100% testing before packaging and shipping, guaranteeing the highest standards of quality.
Q10. What are your payment terms?
We require 100% full payment before production, ensuring a smooth transaction process.