Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series effortlessly slices through frozen meat (minus bones), as well as vegetables, fruits, and sausages with ease. However, fresh meat is not recommended for slicing, ensuring safety and precision.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just one unit, providing flexibility, and additional accessories can be conveniently ordered separately to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For in-stock products, anticipate a swift delivery time of approximately 5 days for 1-5 units. Orders of larger quantities or custom products will be organized according to your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for conducting thorough quality inspections and extensive market testing, offering invaluable insights.
Q5. What are your payment terms?
We offer an array of diverse payment options for your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Experience peace of mind with our one-year remote warranty. We provide complimentary accessories for any quality issues, although consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Select from a variety of plug types including Australian, English, American, European, and more, all customizable to precisely fit your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of robust mica and foam. For added customization, options are available to use cardboard boxes according to your requirements.
Q9. How does your factory do quality control?
We place a strong emphasis on quality control throughout every stage of production, ensuring exceptional standards from inception to final product.
Each product undergoes rigorous 100% comprehensive testing before being meticulously packaged and dispatched, guaranteeing quality and reliability.