Q1. Which foods are suitable, and is it possible to cut fresh meat?
Our versatile slicer series can precisely cut frozen meat (excluding bones), along with vegetables, fruits, sausages, and more. Fresh meat cutting is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is just 1 unit, with the flexibility to order accessories separately as needed.
Q3. Is there stock available for immediate delivery of orders and sample requests?
For stock products, expect delivery within approximately 5 days for 1-5 units. Larger or customized orders will be negotiated based on your specific requirements.
Q4. Can I obtain samples for market testing purposes?
Absolutely. Sample orders are available for quality inspection and to facilitate market testing.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. Any quality issues will be addressed with free accessory replacements, excluding consumable items.
Q7. How many types of plugs are available for selection?
Choose from a variety of plug types such as Australian, English, American, and European, or customize according to your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are packaged with 5 layers of Mica and foam, with the option to customize cardboard boxes to suit your preferences.
Q9. How does your factory ensure quality control?
We prioritize quality control throughout the entire production process.
Every product undergoes a thorough 100% comprehensive testing procedure before being packaged and shipped.
Q10. What are your payment terms?
Production commences only after receiving 100% full payment.