Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly cuts through frozen meat (excluding bones), vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units are typically ready in approximately 5 days. For larger or customized orders, delivery is negotiated based on your specific needs.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and market testing purposes.
Q5. What are your payment terms?
We accept a variety of payment methods including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a remote warranty for one year with free accessories for quality issues, although consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs including Australian, English, American, and European, tailored to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, and we also offer customizable cardboard box options.
Q9. How does your factory do quality control?
We prioritize quality control at every stage of production, ensuring excellence from start to finish.
Every product undergoes 100% comprehensive testing before it is packaged and shipped, guaranteeing top-notch quality.
Q10. What are your payment terms?
We require 100% full payment before commencing production, ensuring smooth transaction processing.