Q1. Which foods are suitable, and can fresh meat be cut?
Our versatile slicer series excels at cutting frozen meat (excluding bones), as well as vegetables, fruits, sausages, and more. However, it is not recommended for slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a mere 1 unit, with the flexibility to purchase our accessories separately, catering to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or customized products, we will negotiate delivery timelines based on your unique specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Our sample orders are perfect for conducting quality inspections and market testing, ensuring you receive products that meet your expectations.
Q5. What are your payment terms?
Our diverse payment options include T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, for your convenience.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We address quality issues with free accessory replacements, although consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs including Australian, English, American, and European, with customization to suit your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are safeguarded with protective 5-layered Mica and foam packaging. Additionally, we offer customized cardboard boxes to suit your preferences.
Q9. How does your factory ensure quality control?
We place paramount importance on quality control at every stage of production, from inception to completion.
Every product undergoes rigorous 100% comprehensive testing before it is packaged and shipped, ensuring flawless quality.
Q10. What are your payment terms?
We require full payment (100%) prior to the commencement of production, securing your order.