Q1. Which foods are suitable for cutting, and can fresh meat be cut?
Our slicer series expertly handles frozen meat (without bones), vegetables, fruits, and sausages. However, cutting fresh meat is not advised to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is 1 unit. Additionally, you have the flexibility to order accessories separately to suit your needs.
Q3. Is there available stock for delivery for both standard and sample orders?
For stock products, expect a delivery timeline of approximately 5 days for 1-5 units. For larger or customized orders, terms are negotiable according to your specific requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for thorough quality inspection and market testing, ensuring our products meet your standards.
Q5. What are your payment terms?
We accept a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more, offering you convenient options for transactions.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We provide free accessories for quality issues, although consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
Our versatile product can accommodate various plug types, including Australian, English, American, and European, tailored precisely to your specific requirements.
Q8. What is the composition of the packaging box material?
Our standard machinery is securely encased with a robust 5-layer combination of Mica and foam, ensuring optimal protection. Additionally, we offer bespoke cardboard boxes to meet your unique specifications.
Q9. How does your factory ensure the highest quality control?
We prioritize stringent quality control measures throughout every stage of the production process.
To guarantee excellence, each product is subjected to thorough and comprehensive testing, ensuring 100% quality assurance before it is packaged and dispatched.
Q10. Could you elaborate on your payment terms?
We require a complete payment of 100% of the total cost before commencing production.