Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at slicing through frozen meat (minus bones), alongside a variety of vegetables, fruits, and sausages. We do not recommend slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our adaptable ordering system allows for a minimal order of just 1 unit, with the flexibility to purchase accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stocked items, expect a rapid delivery timeframe of approximately 5 days for 1-5 units. Larger orders or custom items will be organized based on your specifications and order size.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for comprehensive quality inspections and market assessments.
Q5. What are your payment terms?
We offer a multitude of payment options for your ease: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and beyond.
Q6. What are your after-service terms?
Enjoy the assurance of a one-year remote warranty for complete peace of mind. We provide free replacement parts for quality issues, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from an extensive selection of plug types, including Australian, English, American, European, and more, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are meticulously packed with 5 layers of sturdy mica and foam, with the option for customization using cardboard boxes tailored to your requirements.
Q9. How does your factory do quality control?
We maintain stringent quality control protocols at every production stage, ensuring excellence from start to finish.
Every product undergoes strict 100% comprehensive testing before being meticulously packaged and dispatched.