Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series excels at cutting frozen meat (excluding bones), along with vegetables, fruits, sausages, and more. However, it is not intended for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, offering you flexibility. Additionally, our accessories are available for separate purchase to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1-5 units, expect delivery in approximately 5 days. For larger orders or customized products, delivery times will be tailored to your specifications and order quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for both quality inspection and market testing, giving you confidence in your investment.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, to ensure convenience and security.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year, covering quality issues with complimentary accessories. Note that consumable accessories are not included in the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plugs including Australian, English, American, and European options, all customizable to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We can also offer custom cardboard boxes to accommodate your preferences.
Q9. How does your factory do quality control?
We prioritize rigorous quality control from start to finish, ensuring each product meets our high standards.
Every product undergoes comprehensive 100% testing before it is packaged and shipped, guaranteeing top-notch quality.
Q10. What are your payment terms?
For production, we require 100% full payment upfront, ensuring a seamless transaction process.
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