Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly designed to handle a variety of foods, including frozen meat (bones not included), vegetables, fruits, and sausages, although it is not suited for fresh meat slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, with the flexibility to order accessories separately to meet your specific needs.
Q3. Is stock available for order and sample delivery times?
We maintain a stock of 1-5 units, typically ready for delivery within 5 days. For larger orders or custom products, delivery time will be tailored to your specifications and quantity requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available, allowing you to rigorously inspect quality and conduct thorough market testing.
Q5. What are your payment terms?
We offer a variety of payment options to suit your convenience, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a robust one-year remote warranty, offering free replacements for quality issues. Please note, consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Our versatile selection of plugs, including the Australian, English, American, and European options, can be customized to perfectly suit your specific requirements, ensuring seamless integration into your lifestyle.
Q8. What material is the packaging box made of?
Our standard machines are meticulously packed using a robust combination of 5 layers of Mica and foam for optimal protection. Additionally, we offer bespoke packaging solutions, including custom cardboard boxes tailored to your unique needs.
Q9. How does your factory maintain stringent quality control?
We place paramount importance on rigorous quality control throughout every stage of production, from inception to completion.
Before packaging and shipping, each product is subjected to exhaustive 100% comprehensive testing, ensuring flawless performance and unmatched reliability.