Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly cuts frozen meat (bones excluded), vegetables, fruits, sausages, and more. For optimal performance, cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, our accessories are also available for separate purchase, offering flexibility to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Swift delivery: 1-5 units of stock products ship in approximately 5 days. For larger orders or custom products, delivery is tailored to your order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are perfect for quality inspection and market testing, ensuring confidence in your purchase decision.
Q5. What are your payment terms?
Flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We provide free accessories for quality issues, though consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options including Australian, English, American, and European plugs, with customization to suit your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of mica and foam. Custom cardboard boxes are also available upon request.
Q9. How does your factory do quality control?
We prioritize rigorous quality control from start to finish, ensuring excellence in every product.
Every product undergoes 100% comprehensive testing before packaging and shipping to guarantee the highest standards.