Q1. Which foods are suitable for cutting, and is fresh meat compatible?
Our versatile slicer series adeptly slices through frozen meats (excluding bones), various vegetables, fruits, and sausages. It's not suitable for fresh meat.
Q2. What is the minimum order quantity, and are separate accessory purchases available?
The minimum order quantity is just 1 unit, with the flexibility to purchase accessories separately, catering to your specific needs.
Q3. Is there stock available and what are the delivery times for orders and sample requests?
For 1-5 units, expect a swift delivery in approximately 5 days. Larger orders or customizations will be tailored based on your specific requirements and order volume.
Q4. Can I obtain samples for market evaluation?
Absolutely. Sample orders are ideal for conducting thorough quality inspections and effective market testing.
Q5. What are your payment terms and options?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms and conditions?
Enjoy peace of mind with our remote warranty covering one year. We provide free accessories for any quality issues, though consumables are excluded.
Q7. How many types of plugs are available to choose from?
Choose from a variety of plug options: Australian, English, American, European, and more, all customizable to meet your specific requirements.
Q8. What material is used for the packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam. Custom cardboard packaging options are also available for your convenience.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout the entire production process, ensuring excellence from start to finish.
Each product is subjected to comprehensive testing at 100% capacity before it is packaged and dispatched, guaranteeing reliability.
Q10. What are your production payment terms?
We require 100% full payment prior to commencing production, ensuring a seamless and efficient process.