Q1. Which foods are suitable, and can it cut fresh meat?
Our slicer series is adept at cutting frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Can I purchase accessories separately?
We require a minimum order of just 1 unit, and yes, accessories are available for separate purchase.
Q3. Is there stock available, and what are the delivery times for orders and samples?
For stock products, delivery of 1-5 units takes about 5 days. Larger or customized orders are negotiated based on your specifications and quantity needs.
Q4. Can I obtain samples for market testing?
Certainly! Sample orders are available for quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer various payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
We provide a one-year remote warranty. In case of quality issues, free accessories are supplied, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs can I choose from?
We offer a variety of plug types: Australian, English, American, European, and more, all customizable to your requirements.
Q8. What is the packaging box material?
Our standard machines are encased in 5-layer Mica and foam packaging. We also offer customizable cardboard boxes for packaging.
Q9. How does your factory manage quality control?
Quality control is a top priority, integrated throughout our entire production process.
Every product is subjected to a rigorous 100% comprehensive testing protocol before it is packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before commencing production.