Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is specifically designed to handle a variety of foods, including frozen meats (bones excluded), vegetables, fruits, and sausages. However, it's advisable to refrain from using them on fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at 1 unit. Additionally, we offer the flexibility to purchase accessories separately, catering to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Our stock products, ranging from 1 to 5 units, are available for delivery within approximately 5 days. For larger or customized orders, delivery times are negotiable, tailored to your order details and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available and are perfect for conducting quality inspections and market tests to ensure they meet your standards.
Q5. What are your payment terms?
We offer a diverse array of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, VISA, UnionPay, and more, ensuring convenience and flexibility for our customers.
Q6. What are your after-service terms?
We provide a remote warranty lasting one year. For quality issues, free accessories are supplied, although consumable parts are not included in the warranty coverage.
Q7. How many varieties of plugs are available for selection?
We offer a diverse range of plugs to suit your needs, including Australian, English, American, European plugs, and more. Customization is available to meet your specific requirements.
Q8. What is the material composition of the packaging box?
Our standard machinery is securely encased in five layers of robust mica and foam. Additionally, we offer the flexibility to craft custom cardboard boxes tailored to your preferences.
Q9. How does your factory ensure impeccable quality control?
We prioritize stringent quality control measures throughout the entire production process.
Every product is subject to 100% comprehensive testing, ensuring excellence before it is carefully packaged and dispatched.
Q10. What are your terms of payment?
Our payment terms require a full 100% payment before the commencement of production.