Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series effortlessly cuts through frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, we advise against using it for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and accessories can be conveniently purchased separately to meet your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or customized products, delivery time will be negotiated based on your specific order details.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer flexible payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a comprehensive one-year remote warranty. Should any quality issues arise, we provide free accessories, though consumable accessories are not included under warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types including Australian, English, American, and European options, all customizable to suit your requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of durable Mica and foam. Additionally, we offer customized cardboard boxes tailored to your specifications.
Q9. How does your factory do quality control?
We place immense value on stringent quality control measures, ensuring excellence from start to finish.
Every product undergoes exhaustive 100% comprehensive testing prior to packaging and shipping, guaranteeing impeccable quality.
Q10. What are your payment terms?
Full payment of 100% is required before commencing production.