Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly designed to handle frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, slicing fresh meat is not recommended to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, offering flexibility. Plus, our high-quality accessories are available for separate purchase to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or custom products, delivery time is negotiable based on your order details.
Q4. Can I take samples for market testing?
Absolutely. We offer sample orders, perfect for quality inspection and market testing, ensuring our products meet your standards before full-scale purchasing.
Q5. What are your payment terms?
We provide a variety of payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more for your convenience.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty. We provide free replacement accessories for any quality issues, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
We offer a range of plug options including Australian, English, American, and European plugs, all customizable to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are safeguarded with 5 layers of Mica and foam. We also offer customizable cardboard packaging to suit your preference.
Q9. How does your factory do quality control?
We place a paramount emphasis on quality control, rigorously monitoring each step from start to finish.
Every single product undergoes 100% thorough testing before it is meticulously packaged and shipped, ensuring only the best reach our valued customers.