Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. Cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit, with the flexibility to order accessories separately, tailored to your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1-5 units, expect a delivery time of approximately 5 days. For multiple units or customized orders, delivery times are negotiable based on your specific requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing, ensuring complete satisfaction.
Q5. What are your payment terms?
We offer diverse payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year with free accessories for any quality issues. Please note that consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug types including Australian, English, American, and European, with the option for customization to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Custom cardboard box packaging is also available upon request.
Q9. How does your factory do quality control?
We prioritize rigorous quality control throughout every stage of production, ensuring excellence from start to finish.
Each product is subject to 100% comprehensive testing before packaging and shipment, guaranteeing our commitment to top-tier quality.