Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is designed to cut a variety of foods including frozen meat (excluding bones), vegetables, fruits, and sausages. However, it is not advisable for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products ranging from 1-5 units are typically ready for delivery within approximately 5 days. For larger orders or customized requests, delivery time will be tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available and ideal for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, etc., providing flexibility and convenience.
Q6. What are your after-service terms?
We provide a remote warranty for one year. In case of quality issues, free accessories are provided, although consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer a selection of plugs to suit your needs, including Australian, English, American, and European plugs, with customization available.
Q8. What material is the packaging box made of?
Our standard machines are carefully packed with 5 layers of Mica and foam for protection. We also offer custom cardboard boxes tailored to your preferences.
Q9. How does your factory ensure quality control?
Quality control is our top priority, and we maintain rigorous standards from start to finish.
Every product undergoes thorough and comprehensive testing, ensuring 100% reliability and quality before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment before production to ensure seamless transaction and satisfaction.