Q1. Which foods are suitable for cutting, and is fresh meat an option?
Our versatile slicer series is tailored for cutting frozen meat (excluding bones), along with a variety of vegetables, fruits, and sausages. However, it is not recommended for slicing fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity stands at just 1 unit. Additionally, you may order our accessories separately, with ease.
Q3. Is there any stock available, and what is the delivery timeline for orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, timelines will be tailored to your precise specifications and quantities.
Q4. Can I obtain samples for market testing?
Absolutely. Sample orders are available for quality inspection and comprehensive market testing.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What after-service terms do you offer?
Enjoy a remote warranty of one year. For any quality issues, complimentary accessories are provided, though consumable accessories are exempt from warranty coverage.
Q7. How many types of plugs are available to choose from?
Choose from a variety of plugs including Australian, English, American, European, and more, with customization available to suit your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with five layers of durable Mica and foam. Custom cardboard boxes are also available to meet your preferences.
Q9. How does your factory ensure quality control?
Quality control is a top priority at every stage of production, ensuring excellence from start to finish.
We conduct 100% comprehensive testing on each product before it is packaged and shipped, guaranteeing reliability and performance.
Q10. What are your payment terms?
We require 100% full payment before commencing production to ensure a smooth transaction process.