Q1. Which foods are suitable, and can fresh meat be cut?
Our versatile slicer series is adept at cutting frozen meat (bones not included), vegetables, fruits, and sausages. However, it is not designed for fresh meat cutting.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit. Additionally, accessories are available for separate purchase to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units, stock products are ready within approximately 5 days. For larger orders or custom products, delivery timelines are tailored to your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing, ensuring our products meet your standards.
Q5. What are your payment terms?
We offer flexible payment options: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Benefit from a remote warranty for one year. For quality issues, free accessories are provided, though consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options: Australian, English, American, European, and more, all customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are encased in 5 layers of Mica and foam, with the option to customize cardboard boxes for added protection.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout every stage of production, ensuring excellence in every product we deliver.
Each product undergoes exhaustive 100% testing prior to packaging and shipment, guaranteeing superior quality and reliability.
Q10. What are your payment terms?
Full payment of 100% is required before production begins, ensuring a smooth and efficient transaction process.