Q1. Which foods are suitable, and can fresh meat be cut?
Our versatile slicer series is designed to expertly cut frozen meat (without bones), as well as a variety of vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is just 1 unit, and you have the flexibility to order our accessories separately as needed.
Q3. Is there stock available for prompt delivery of orders and sample requests?
We offer expedited delivery for 1-5 units of stock products, taking approximately 5 days. For larger or customized orders, delivery times will be tailored to your specific requirements and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing to ensure satisfaction.
Q5. What are your payment terms?
We provide a variety of payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, and UnionPay to suit your convenience.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. For any quality issues, we provide free accessories. Please note, consumable accessories are not included in the warranty.
Q7. How many types of plugs are available for selection?
Choose from a range of plug types including Australian, English, American, and European, tailored to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Additionally, we offer the option to customize cardboard boxes according to your preferences.
Q9. How does your factory ensure quality control?
We place extraordinary emphasis on maintaining quality control throughout every step of the production process.
Each product is subjected to a thorough 100% comprehensive testing process before it is packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production.