Q1. Which foods are suitable, and is it possible to cut fresh meat with this machine?
Our versatile slicer series expertly handles frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not advised.
Q2. What is the minimum order quantity? Are accessories available for separate purchase?
Our minimum order requirement is a single unit, and accessories are available for individual purchase to suit your needs.
Q3. Is there any stock available, and what are the delivery times for orders and samples?
For 1-5 units, expect a swift delivery within approximately 5 days. Larger or customized orders will be arranged based on your specific requirements.
Q4. Can I take samples for market testing purposes?
Absolutely. Sample orders are ideal for thorough quality inspection and effective market testing.
Q5. What payment terms do you offer?
We provide a variety of payment options: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms and conditions?
We offer a one-year remote warranty. Free accessories are provided for quality issues, though consumable items are not covered.
Q7. How many plug types are available for selection?
Choose from a variety of plug types: Australian, English, American, European, and more, tailored to your specific needs.
Q8. What material is used for the packaging boxes?
Standard machines are safeguarded with 5 layers of Mica and foam. We also offer custom cardboard packaging options.
Q9. How does your factory ensure quality control?
We prioritize meticulous quality control at every stage of production.
Each product is rigorously tested with 100% comprehensive inspections before packaging and dispatch.
Q10. What are your payment terms for production?
We require full payment upfront before commencing production.