Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is designed to cut frozen meat (excluding bones), along with vegetables, fruits, and sausages. Fresh meat cutting is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order is 1 unit, and you can order accessories separately as needed.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units will be delivered within approximately 5 days. For larger quantities or customized orders, delivery time will be negotiated based on your specifications and order size.
Q4. Can I take samples for market testing?
Yes, sample orders are available for quality inspection and market testing purposes.
Q5. What are your payment terms?
Payment Methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty. For quality issues, free accessories are provided, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from Australian, English, American, European plugs, and more, tailored to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer customizable cardboard box options.
Q9. How does your factory do quality control?
Quality control is our top priority, maintained rigorously from start to finish.
Each product is subjected to 100% comprehensive testing before being packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before commencing production.