Q1. Which foods are suitable for cutting, and is fresh meat included?
Our versatile slicer series can seamlessly cut frozen meat (excluding bones), vegetables, fruits, and sausages. However, it is not advisable to cut fresh meat with this machine.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and accessories are available for separate purchase to suit your needs.
Q3. Is there any stock available for immediate delivery, and what about sample orders?
In-stock products ranging from 1 to 5 units will be delivered within approximately 5 days. For multiple units or custom products, delivery time will be customized based on your order specifics and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer a diverse range of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year, with free accessories provided for quality issues. Please note that consumable accessories are not covered by the warranty.
Q7. How many types of plugs are available for selection?
Choose from a variety of plug types including Australian, English, American, and European plugs, all customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, and we offer the option to customize cardboard boxes to best fit your needs.
Q9. How does your factory ensure quality control?
We prioritize rigorous quality control throughout the entire production process to guarantee excellence.
Each product undergoes thorough, comprehensive testing to ensure perfection before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment before commencing production to ensure a smooth transaction.