Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series effortlessly cuts through frozen meat (without bones), as well as vegetables, fruits, and sausages. Fresh meat is not recommended for slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and accessories can be conveniently ordered separately, allowing for flexibility and customization.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect a rapid delivery time of approximately 5 days for 1-5 units. Orders for multiple units or custom products will be meticulously arranged based on your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting comprehensive quality inspections and thorough market testing, ensuring your complete satisfaction.
Q5. What are your payment terms?
We offer a diverse array of payment options: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring convenience and flexibility for our valued clients.
Q6. What are your after-service terms?
Enjoy peace of mind with a one-year remote warranty. We provide free accessories for quality issues, although consumable accessories are not covered by the warranty, ensuring your satisfaction and confidence in our products.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs including Australian, English, American, European, and more, all customizable to meet your specific needs, ensuring seamless integration with your existing systems.
Q8. What material is the packaging box made of?
Our standard machines are packed with 5 layers of durable mica and foam, with options to customize using sturdy cardboard boxes per your requirements, ensuring safe and secure delivery.
Q9. How does your factory do quality control?
We prioritize stringent quality control at every stage of production, ensuring excellence from start to finish, thereby upholding our commitment to delivering superior products.
Each product undergoes meticulous 100% comprehensive testing before being carefully packaged and shipped, guaranteeing exceptional quality and customer satisfaction.