Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels at slicing frozen meat (excluding bones), along with vegetables, fruits, sausages, and more. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, our flexible offerings allow for separate accessory purchases, catering to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1 to 5 units, expect delivery within approximately 5 days. For larger or customized orders, delivery timelines will be tailored to your specifications and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for quality inspection and market testing, ensuring our products meet your expectations.
Q5. What are your payment terms?
We offer a variety of convenient payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. In the event of quality issues, complimentary accessories will be provided, although consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Our wide selection includes Australian, English, American, European plugs, and more. We tailor your choice to fit your unique needs.
Q8. What material is the packaging box made of?
Our standard machines are encased in a robust 5-layered Mica and foam packaging. We also offer customized cardboard boxes to suit your preferences.
Q9. How does your factory ensure top-notch quality control?
We place paramount importance on quality control, maintaining rigorous standards from start to finish.
Every product undergoes a meticulous 100% comprehensive testing phase before it is packaged and shipped to you.
Q10. What are your payment terms?
We require 100% full payment before we commence production, ensuring a seamless transaction process.