Q1. Which foods are suitable for slicing, and can fresh meat be cut?
Our slicer series expertly handles frozen meat (excluding bones), as well as vegetables, fruits, sausages, and more. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is just 1 unit, and our wide range of accessories is available for separate purchase.
Q3. Is there stock available for order delivery, including sample orders?
For 1-5 units of stock products, expect a delivery time of approximately 5 days. Larger orders or customized products will be negotiated based on your specific requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for quality inspection and market testing, ensuring satisfaction before a larger purchase.
Q5. What are your payment terms?
We offer flexible payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. In case of quality issues, we provide free accessories, excluding consumable parts.
Q7. How many types of plugs are available to choose from?
Choose from a range of plugs including Australian, English, American, and European, with customization options to meet your needs.
Q8. What material is the packaging box made of?
Our standard machines are packed with 5 layers of Mica and foam for protection. We also offer customization with cardboard boxes if preferred.
Q9. How does your factory ensure quality control?
Quality control is a top priority throughout our production process.
We conduct exhaustive 100% comprehensive testing of each product before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment before production to ensure smooth processing.