Q1. Which foods are suitable for cutting, and can fresh meat be cut?
Our versatile slicer series efficiently cuts through frozen meat (bones excluded), vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is a single unit, and you have the flexibility to order accessories separately.
Q3. Is there any stock available for immediate delivery, and what about sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. Larger or customized orders will be coordinated based on your specific needs.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer various payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a one-year remote warranty, covering quality issues with free accessories, although consumable accessories are excluded from the warranty.
Q7. How many types of plugs are available to choose from?
We offer a variety of plug options, including Australian, English, American, and European plugs, all customizable to meet your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with five layers of Mica and foam, with the option to customize cardboard boxes to your specifications.
Q9. How does your factory ensure quality control?
Quality control is a priority for us, maintained rigorously from the start to the finish of production.
Every product undergoes thorough 100% comprehensive testing before it is packaged and shipped to ensure the highest quality standards.
Q10. What are your payment terms?
We require a 100% full payment before production commences.