Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels at slicing frozen, bone-free meat, as well as a variety of vegetables, fruits, and sausages. It is not recommended for slicing fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our customer-centric ordering system accommodates a minimum order of just 1 unit, with the flexibility to purchase accessories separately, catering to both individual and bulk needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For in-stock items, expect a swift delivery time of approximately 5 days for orders ranging from 1 to 5 units. Larger orders or custom products will be scheduled according to your needs and order volume, ensuring timely delivery.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting comprehensive quality inspections and assessing market potential, empowering you to make informed decisions.
Q5. What are your payment terms?
We offer a wide array of payment options for your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring flexibility and ease of transaction.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty, designed for your complete satisfaction. We offer complimentary replacement accessories for quality-related issues, though consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from a diverse selection of plug types, including Australian, English, American, European, and more, all customizable to match your specific requirements and ensure compatibility.
Q8. What material is the packaging box made of?
Our standard machines are securely encased with 5 layers of sturdy mica and foam, offering the option to customize with cardboard boxes based on your preferences, ensuring safe transport.
Q9. How does your factory do quality control?
We adhere to stringent quality control protocols at every stage of production, ensuring excellence and precision from inception to completion, delivering products that meet the highest standards.
Every product undergoes strict 100% comprehensive testing before being meticulously packaged and dispatched.