Q1. Which foods are suitable for slicing, and can fresh meat be cut?
Our slicer series is versatile enough to handle frozen meat (without bones), a variety of vegetables, fruits, and sausages. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity stands at just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available, and what are the delivery times for orders and sample orders?
For 1-5 units of stock products, expect delivery within approximately 5 days. For multiple units or custom orders, we will negotiate based on your specific order details.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for both quality inspection and market testing.
Q5. What are your payment terms?
We accept a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote one-year warranty. For quality issues, we provide free accessories, though consumable accessories are not included in the warranty.
Q7. How many types of plugs are available to choose from?
Choose from a range of plug types, including Australian, English, American, and European plugs, all customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of durable Mica and foam. We also offer customized cardboard boxes to suit your needs.
Q9. How does your factory ensure quality control?
Quality control is a top priority for us, from the initial stages to the final product.
Every product is subjected to 100% comprehensive testing before it is packaged and shipped to our customers.
Q10. What are your payment terms?
We require 100% full payment before production commences.