Q1. Which foods are suitable for slicing, and can fresh meat be cut?
Our versatile slicer series is perfect for frozen meat (excluding bones), a variety of vegetables, fruits, and sausages. Fresh meat slicing is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is just 1 unit. Accessories are available for separate purchase, offering flexibility to meet your needs.
Q3. Is there any stock available and what is the delivery time for orders and sample orders?
Stock products ranging from 1-5 units are dispatched within approximately 5 days. For larger or customized orders, delivery is tailored to your specific requirements and quantity.
Q4. Can I take samples for market testing purposes?
Absolutely. Sample orders are ideal for conducting quality inspections and market testing, ensuring confidence in our products.
Q5. What are your payment terms?
We offer diverse payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, for your convenience.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty, with free accessories for quality issues. Note: Consumable accessories are excluded from the warranty.
Q7. How many types of plugs are available to choose from?
Choose from a variety of plug options: Australian, English, American, European, and more, customized to suit your preferences.
Q8. What material is the packaging box made of?
Our standard machines are securely packed in 5 layers of Mica and foam. Cardboard boxes can be customized to your specifications.
Q9. How does your factory ensure quality control?
We place immense importance on quality control throughout the entire production process, ensuring excellence at every step.
Each product undergoes rigorous 100% comprehensive testing before packaging and shipping, guaranteeing top-notch quality.
Q10. What are your payment terms?
We require 100% full payment before production begins, ensuring a smooth transaction process.