Q1. Which foods are suitable, and is it possible to cut fresh meat?
Our versatile slicer series is designed to effortlessly cut through frozen meat (excluding bones), as well as an array of vegetables, fruits, and sausages. However, it is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity? Are the accessories available for individual purchase?
The minimum order quantity is just 1 unit, and all our accessories are available for separate purchase, ensuring flexibility and convenience.
Q3. Is there any stock available, and what is the delivery time for orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, delivery times are tailored according to your specific order requirements and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are ideal for performing quality inspections and conducting market tests.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year. Should any quality issues arise, complimentary accessories are supplied, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are available?
We offer a selection of plug types including Australian, English, American, and European, all customizable to fit your specific needs.
Q8. What is the material of the packaging box?
Our standard machines come securely packed with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes to suit your preferences.
Q9. How does your factory ensure quality control?
Quality control is a cornerstone of our manufacturing process, from start to finish.
Each product undergoes comprehensive 100% testing before it is packaged and shipped, ensuring excellence in every unit.
Q10. What are your payment terms?
We require 100% full payment before production commences.