Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our slicer series is adept at cutting frozen meat (excluding bones), alongside vegetables, fruits, and sausages. Fresh meat is not recommended for cutting.
Q2. What is the minimum order quantity? Can accessories be ordered separately?
The minimum order quantity is 1 unit, and you can easily order our accessories separately to suit your needs.
Q3. Is there stock available for immediate order fulfillment, including sample orders?
For stock products, delivery for 1-5 units takes about 5 days. For larger or customized orders, we will negotiate based on your specific requirements and order volume.
Q4. Can I request samples for market evaluation?
Absolutely. Sample orders are available for you to conduct thorough quality inspections and market evaluations.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year, covering quality issues with free accessory replacements, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are available to choose from?
We offer a variety of plugs including Australian, English, American, and European options, all customizable to meet your specific needs.
Q8. What material is used for your packaging box?
Our standard machines are packed with 5 layers of Mica and foam for optimal protection, and we can also customize cardboard boxes to your specifications.
Q9. How does your factory ensure quality control?
We prioritize quality control at every stage, from start to finish, to ensure superior product excellence.
Every product undergoes rigorous 100% comprehensive testing before it is packaged and shipped to you.
Q10. What are your payment terms?
A full, 100% payment is required before production begins to ensure smooth processing.