Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is designed to effortlessly cut frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, we do not recommend using it for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and yes, our range of accessories is available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery of 1-5 units will take approximately 5 days. For multiple units or customized products, delivery time will be negotiated based on your specific order requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing.
Q5. What are your payment terms?
Our flexible payment options include T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty. For any quality issues, we provide complimentary accessories, though consumable accessories are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options including Australian, English, American, and European plugs, customized to meet your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packaged with five layers of Mica and foam. We also offer the option to customize cardboard boxes as per your requirements.
Q9. How does your factory ensure quality control?
We place paramount importance on quality control, maintaining rigorous standards from start to finish.
Every product undergoes a comprehensive 100% testing process before being packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before production commences.